Data Privacy Policy
This Privacy Policy explains how we collect, use, store and protect information when you visit Rockbet Casino, create an account or use our casino services. It covers information you provide, details generated through your use of the site and transaction records associated with your account. It also describes how cookies and similar technologies work, when information may be shared, and the choices available to you. Please read this policy together with our Terms and Conditions. By using our services, you acknowledge that your information will be handled as described here, subject to applicable privacy laws.
Information We Collect
We may collect personal, technical and transactional information needed to provide and maintain your account and casino services.
Personal and Account Details
Information you provide may include your name, email address, date of birth, residential address, account login details and other information submitted during registration or account verification. You may also provide documents or details needed to confirm your identity, address or payment method.
Technical and Usage Information
When you use the site, technical details may be recorded, such as your IP address, device and browser type, operating system, language settings, pages visited and dates or times of access. Cookies and similar technologies may also collect information about site usage.
Transaction Information
We record account transactions, including deposits, withdrawals, payment method details, currency, dates and amounts. We do not need your full payment credentials for every transaction; the information collected depends on the payment method used.
How We Use Information
We use information to create and manage accounts, provide casino services, process transactions, confirm account details and respond to support requests. Information may also be used to maintain account records, apply account settings, meet legal obligations and protect the site and its users.
Technical and usage details help us operate the site, remember preferences and identify technical issues. Where required, we may use account and transaction information to manage responsible gambling settings or apply restrictions requested by you.
Data Protection and Storage
We use security measures intended to protect personal information from unauthorised access, loss or alteration. Site connections use SSL encryption, with TLS 1.3 protection for personal data and financial transactions. No method of transmitting or storing information can be guaranteed to be completely secure, so keep your password private and use a secure device when accessing your account.
We retain information for as long as needed to provide services, maintain account and transaction records, resolve disputes and meet applicable legal requirements. Retention periods may vary depending on the type of information and the reason it was collected.
Cookies and Similar Technologies
Cookies and similar technologies may support site functions, remember preferences and help us understand how pages are used. You can manage or block cookies through your browser settings. Some site functions may not work as intended if essential cookies are disabled.
Sharing Information
We may share relevant information with service providers involved in operating the site, processing payments, providing technical services or responding to support requests. Information may also be disclosed where required by law or needed to protect our rights, users or services. We do not describe these general service relationships as permission for third parties to use your information for unrelated purposes.
Your Privacy Choices
Depending on applicable law, you may request access to personal information associated with your account, ask us to correct inaccurate details or request deletion. Some records may need to be retained where required for legal, transaction or account purposes. To make a request, contact us through the support channel available on the site. We may need to confirm your identity before responding.
Policy Updates
We may update this Privacy Policy when our services or privacy practices change. The current version will be posted on the site with its updated date where provided. Continued use of the services after an update is subject to the revised policy.