Terms, Conditions, and Rules
These Terms and Conditions govern your access to and use of the Rockbet Casino platform, including casino games, account services, promotions and payment features. They explain the rules that apply when you register, use an account or interact with any part of the service. By creating an account or continuing to use the platform, you agree to these terms and any applicable game or promotion rules. Please read them before using Rockbet Casino. They set out our responsibilities and yours, and describe how we handle account access, transactions, disputes and changes to the terms.
Account Responsibilities
Registration and account security
Provide accurate, complete and current information when registering, and update your details if they change. Keep your login credentials private. Activity carried out through your account is your responsibility, unless applicable law requires otherwise. Contact us promptly if you believe someone has accessed your account without permission.
One account is permitted per person, household and IP address. Do not register or use an account on another person’s behalf, transfer your account, or allow another person to use it. We may restrict account access where account details are incomplete, inaccurate or inconsistent with these terms.
Eligibility
You must be at least 18 years old and legally permitted to use online gambling services in your location. Access is not available in every jurisdiction. Restricted regions include the United Kingdom, France, Spain, the United States and other locations where online gambling is prohibited. You are responsible for checking that your use of Rockbet Casino is lawful where you are located.
We may request identity, address or payment method documents to confirm account details. Verification is required before withdrawals can be processed. Provide requested information promptly and ensure documents are valid and belong to you.
Acceptable Use
Use the platform for personal entertainment and in accordance with these terms and applicable laws. Do not use Rockbet Casino for fraud, unlawful activity, collusion, interference with games or services, or to submit false information. Do not attempt to access another person’s account or disrupt the platform. We may restrict or close accounts involved in prohibited activity, subject to applicable law.
Bonuses and Promotions
Each offer is subject to its stated qualifying conditions, expiry period, wagering requirements, eligible games and any maximum-bet rules. Check the promotion terms before opting in or making a qualifying deposit. Bonus funds may be subject to wagering before withdrawal, and some games may contribute differently or be excluded.
Unless an offer states otherwise, promotions are limited to eligible accounts and cannot be claimed through multiple accounts. We may cancel or amend an offer where permitted by its terms or applicable law. Breaching promotion conditions may result in the offer or associated winnings being removed.
Deposits and Withdrawals
Use payment methods held in your own name. Minimums, maximums, processing times and available methods may vary by payment option and account. Check the cashier for the conditions that apply before making a transaction. Deposits and withdrawals may be subject to account verification and applicable bonus conditions.
Withdrawal requests must follow the options and limits shown for your account. We may request supporting documents before processing a withdrawal. Any applicable fees or payment-provider conditions will be presented where relevant.
Disputes
If you have a question or dispute about your account, a transaction or a game result, contact customer support and provide relevant details. We will consider the information available and respond through the support channel used. These terms do not limit any rights you have under applicable law.
Updates to These Terms
We may update these terms when platform features, services or legal requirements change. The revised version will apply from the date it is posted, unless a different effective date is stated. Continued use of Rockbet Casino after an update means you accept the revised terms. If you do not agree, stop using the platform and contact support about your account.